Вработи се | IT Specialist | ФД M Кеш Македонија ДООЕЛ Скопје | Финансии и банкарство

M Cash Financial Company is a non-banking financial institution that is a part of the MFG Group.

As a result of the rapid expansion of the company we are seeking for IT Specialist

Responsibilities:

Daily communication with clients regarding technical issues via phone, email and through an IT service management system;

Troubleshooting and solving software, hardware, computer peripherals, networks and Internet related cases;

Preconfigure and installation of computer equipment;

Creation of user accounts for access to various systems;

Documenting and tracking the status of user inquiries, coordinating responses and taking care of customer satisfaction;

Monitoring for timely and quality information flow between the different departments;

Creation of technical documentation based on requests for technical assistance.

Requirements:

1+ year of experience in a similar position;

University degree or equivalent knowledge in the field of information technology;

Experience with Windows 7/8/10 operating systems;

Experience in administration of Active Directory Users & Computers, Microsoft Exchange, LDAP, SharePoint, Skype For Business Cloud Services;

Knowledge of the most important Internet protocols: FTP, SMTP, DNS, HTTP, HTTPS, SSL, POP3, IMAP;

Excellent knowledge of computer equipment and methodology for identification and elimination of hardware problems;

Effective use of application software: MS Office;

Experience with MS Outlook;

Proficiency in English (B1-B2);

Excellent organizational and communication skills;

Teamwork and analytical thinking;

Attention to details;

Self-initiative and responsibility for the assigned tasks;

Ability to work under pressure and flexibility in solving any case.

It will be considered as an advantage if you have:

Experience in working with computer equipment - installation and configuration of personal and portable computers manually and through image;

Experience with installation and management of QES and digital certificates;

Knowledge in the field of Internet telephony (VoIP);

Good knowledge of Mikrotik and Cisco devices;

Experience with ERP applications and intranet;

A driver's license category B;

Experience in working and administration of Android based devices.

If you consider that you are competent for this position please feel free to send us a CV at careers@mcash.mk