(Неактивен) - CUSTOMER SERVICE AGENT - PART TIME
- Информатика
- Скопје
- InPlayer
- 20-02-2020
Детали за огласот
Keemotion is a market-leader in automated-video production. It allows fans, players, teams, leagues, federations, coaches, officials, marketeers and even broadcasters the opportunity to access high-quality video content in real-time to accomplish their own set of goals & objectives.
As a Customer Service Agent - Part Time, you will:
Follow procedures and workflows
Monitor all defined Live games
Create support tickets as necessary
Answer customers’ questions
Escalate tickets as necessary
Monitor events prior to games
Follow up on tickets previously opened
Manage all Monitoring and Client Support teams incoming tickets
Investigate and resolve complex technical issues
Keep up to date with all internal new product features
Capture knowledge from new issue resolution and share in the Knowledge Base
Calibrate new arenas
Work hourly, mostly on weekends
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