- Индустрија: Информатика
- Краен рок: 20-03-2020
Детали за огласот
Keemotion is a market-leader in automated-video production. It allows fans, players, teams, leagues, federations, coaches, officials, marketeers and even broadcasters the opportunity to access high-quality video content in real-time to accomplish their own set of goals & objectives.
As a Second Line Customer Service Agent, you will:
-Follow procedures and workflows -Follow up on support tickets as necessary -Assist first line support to answer customers’ questions -Escalate tickets as necessary to the third line support -Investigate and resolve complex technical issues -Keep up to date with all internal new product features -Capture knowledge from new issue resolution and share in the Knowledge Base -Calibrate new arenas
What's in it for you:
-Be a part of a vibrant and highly motivated team -Friday company lunches, endless snack supply, variety of drinks available at all times -A great working atmosphere and regular company and team events, holiday celebrations, parties, happy hours and many other fun activities -Awesome office space in Skopje within walking distance to shops, bars, restaurants and more.
How to apply:
Send us your application together with CV and other information that states how perfect you are for this job. We'd love to get your application as soon as possible since we tend to fill vacancies as soon as we find the right person.