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Job details

  • dkku noubukSkopje
  • Salary No information
  • Employment typeNo information
  • Number of working places4
  • Contact phoneJob appication is expired
  • Contact emailJob appication is expired
  • Websitehttps://www.theknowbook.com/
  • Job codeTHFKIJO

(INACTIVE) - CUSTOMER SUPPORT REPRESENTATIVE

Job details

We are currently hiring full-time employees flexible to work in shifts to step up on the position of “CUSTOMER SUPPORT REPRESENTATIVE ”, and empower the business services team at our Booking Office department.

We are looking for cheerful and positive people with experience from a hotel or travel agency, especially from a booking office. Other similar experiences are also welcome, but it is important that the person is resourceful with good organizational skills. 

 

Main responsibilities: 

Communication with travel agencies and companies as a representative for multiple properties

Registration and management of customers 

Provide exceptional service through managing group bookings, tours, etc. 

Provide instruction and tutorials about our service to existing customers

Managing payments and invoices 

Participation in development and innovation

 

Skills required: 

Excellent written and verbal communication skills in English

Familiarity with Software as a Service (SaaS)

Previous working experience in a hotel or travel agency will be considered as an advantage

adapt to learning from a distance

Embody a natural enthusiasm for resolving problems and helping people

Flexibility for shift work and weekend coverage in order to accommodate the needs of our fast-growing customer base

 

What we offer: 

Competitive salary

Private healthcare insurance 

A fun work environment where many strong personalities thrive

Possibility for personal and professional growth

 

​If this sounds like something you would like to be a part of, then we would love to hear from you! Send your CV to kristina@godo.is

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