Вработи се | Customer agent | TRAVKO DOOEL STRUGA | Туризам

Travko provides customers support for independent travellers as well as travel agents, tour operators and other businesses in the travel industry.

You must be fluent in English to be considered for this position.

The Role

• Answering calls, emails and live chat for customer queries regarding their bookings

• Resolve inquiries and escalate issues

• Suggest improvements to our processes, policies, documentation, etc.

• Competitive pay and opportunities for professional growth

Experience Not Essential, Full Training Given

You must have

• The ability to speak and write English fluently

• Passion for customer service and helping customers

• Preference for interacting with people all day in a high-paced environment

• Willing and able to work shift patterns and some national holidays

• Strong attention to detail and observation skills

• Working knowledge of Microsoft Office

We hope you have

• Excitement about working on a small team and helping shape its culture as we grow

• Some experience in the travel industry or similar customer service rolle

• Passion for travel

• Additional languages

Please note that the application process and the interview will be conducted in English.