(INACTIVE) - ONLINE COMMUNITY MANAGER
- Marketing
- Macedonia
- Enterprise League
- 22-01-2022
Job details
The RoleEnterprise League is searching for an extremely energetic Community Builder and Manager to join our company. This is a unique opportunity to join a growing startup B2B business, develop a community and grow it strategically using your own ideas.
Engaging with a digital community can be volatile — one day might be full of positive and rewarding discussions, while the next might be hounded by complaints and disgruntled users. It’s important that the Community Manager maintains and controls emotions in order to handle the various issues that arise.
Our Community Manager should be an advocate for our brand and must have incredibly strong soft skills. Above all, empathy, good listening skills, and adaptability are crucial to promoting favourable impressions of an organisation and brand.
Beyond interpersonal skills, our Community Managers should be actively researching trends and hot topics — by engaging with the latest industry developments, our Community Managers will be better able to connect with relevant audiences and provide them with the most updated resources and best practices.
Adaptability is an important characteristic for a successful Community Manager. Being flexible to adjust to new trends and expectations is crucial to connect with our community and grow it. Great Community Managers understand that this role is extremely customer service-based and they need to actively listen to customers, address concerns, demonstrate an authentic social presence and maintain productive partnerships with consumers.
