CUSTOMER SERVICE AGENT
- Авио
- Берово
- BlazingBoost
- 24-01-2026
Детали за огласот
About BlazingBoost:
BlazingBoost is a leading global gaming services company with over 12 years of experience in the industry. We provide premium in-game services for popular titles such as World of Warcraft, Destiny 2, and other major online games. Our company is built on strong customer service, reliability, and long-term growth opportunities for our team.
We are currently hiring Customer Service Operators (Gaming Services Coordinators) to join our remote operations team and support gamers from around the world.
Role Overview:
As a Customer Service Operator, you will manage customer communication, coordinate gaming service orders, and ensure a smooth and professional experience for every client. This role combines live chat customer support, order coordination, and internal communication in a fast-paced remote environment.
Key Responsibilities:
- Handle live chat conversations with customers in a professional and friendly manner
- Assist customers in selecting the correct gaming services and completing purchases
- Assign orders to service providers (boosters) and track order progress
- Communicate with providers to ensure timely and high-quality service delivery
- Resolve customer questions, complaints, refunds, and order issues
- Monitor active orders and update customers when needed
- Coordinate with internal quality control and management teams
- Recruit new service providers when necessary
- Track competitor pricing and report relevant market insights
- Maintain accurate internal documentation and reports
- Work structured 6-hour shifts while meeting performance expectations
Payment & Compensation Structure:
Training & Early Studying Phase:
- $200 total
- Paid for the first 14–20 days of studying and training
First Phase (Junior Operator):
- $400–$700
- Paid during the first 30–60 days after training
Second Phase (Member):
- $600–$1200
- Paid monthly during the following months based on performance
Third Phase (Autonomous Operator):
- $800–$1500
- Increased responsibility and higher earning potential
Management Roles:
- Manager positions start at $1400+
- Available through internal promotion only
Requirements:
- Strong written English communication skills (clear and professional)
- Fast and accurate typing speed (50+ WPM preferred)
- Excellent customer service and problem-solving skills
- Ability to multitask and work under pressure
- Interest in video games and online gaming communities
- Willingness to learn in-game services (no high-level gameplay skill required)
- Reliable PC or laptop and stable internet connection
- Availability to work scheduled shifts, including weekends if required
- Self-discipline and reliability in a fully remote work environment
Preferred (Not Required):
- Previous customer service or live chat support experience
- Familiarity with games such as World of Warcraft, Destiny 2, or similar titles
- Ability to speak additional languages (French, German, Spanish, Arabic, Italian)
- Experience working with Discord or online team tools
What We Offer:
- 100% remote work from anywhere in the world
- Flexible shift scheduling with shift swaps available
- Paid training and structured onboarding
- Clear career progression path (Operator → Coordinator → Management)
- Performance-based promotions and salary increases
- Long-term employment opportunities
- Supportive international team environment
- Opportunity to work in the gaming industry without needing professional gaming skills
If you are customer-focused, reliable, and interested in building a remote career in the gaming industry, we encourage you to apply and join the BlazingBoost team.
Apply Here: https://blazingbros.io/t/es09QXn-
