(INACTIVE) - DISPATCH OPERATIONS SPECIALIST
Job details
UNIVERSAL TRANSIT, is a growing nationwide automotive logistics company based in New Jersey, US. We are the leading name in the Auto Transport industry in the United States, offering top-notch Car Hauling Services across the country with 100% customer satisfaction. We are looking for a talented Dispatch Operations Specialist to join our team.
Job Responsibilities:
Plan, coordinate, and manage loads in an efficient and cost-effective manner. Serve as the first point of contact for professional car haulers and manage all aspects of the dispatch process which ranges from load assignment to delivery and any issues that may arise during the process. Maintain a constant line of communication and positive professional relationships with internal and external customers. Troubleshoot and resolve issues effectively and professionally; Work in a cross-functional team to address service issues as needed. Analyze service reports and continually seek ways to improve day-to-day processes for improved operational efficiency. Finding cargo from Load boards in the US. Carry on negotiations with intermediary companies Receiving orders (from relevant Load board, by phone, e-mail). Preparation of necessary documentation.Requirements:
1 + year experience in Car Hauling Dispatch preferred but not required Previous experience in the US market preferred but not required Excellent written and verbal English communication skills Effective listening and comprehension skills Experience with MS Office (MS Excel, MS Word, MS Outlook) Strong organization skills and detail-oriented with great follow-up skills Creative and analytical thinking Ability to multi-task Ability to work in US time zone (Eastern Standard Time) Ability to work Mondays to Saturdays Must have personal laptop or computer, headset with microphone, webcam, and high-speed internet connection.
If you are interested, please send your CV to jobs@universaltransit.com and indicate the position in the subject.
