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Job details

  • InPlayerSkopje
  • Salary No information
  • Employment typeFreelance
  • Number of working placesNo information
  • Contact phoneJob appication is expired
  • Contact emailJob appication is expired
  • Websitehttps://inplayer.com/
  • Job codeTGOLILL

(INACTIVE) - TECHNICAL & CUSTOMER SUPPORT SPECIALIST

Job details

Synergy Sports is a market-leader in automated-video production for indoor sports. It allows fans, players, teams, leagues, federations, coaches, officials, marketeers and even broadcasters the opportunity to access high-quality video content in real-time to accomplish their own set of goals & objectives.

As a Live Production Analyst you will:

Follow processes, procedures and workflows and keep up to date with new updated procedures Pre check games-Monitor system events prior to live games  Monitor all defined Live games Create and escalate support tickets as necessary   Follow up on tickets previously opened  Keep up to date with all internal new product features and past week issues Capture knowledge from new issue resolution and share in the Knowledge Base  Remotely set up cameras in new sports arenas Work hours: Friday and Saturday 14:30-22:30 

Requirements: 

Excellent spoken and written English Any other language is a plus Familiarity with IT systems  Autonomous; positive and analytical mindset; self-starter; a customer-oriented person Ability to clearly analyze and document customer issues

Brownie points for:

Bachelor/Diploma in Computer science (or equivalent experience)  Networking/ Linux OS  Ability to translate technical solutions into non-tech vocabulary  Good communication skills  Familiarity with video and photography Knowledge transfer enthusiast Working in a procedural environment Appreciation for sports 

What's in it for you:

Be a part of a vibrant and highly motivated team  Friday company lunches, endless snack supply, variety of drinks available at all times  A great working atmosphere and regular company and team events, holiday celebrations, parties, happy hours and many other fun activities  Awesome office space in Skopje within walking distance to shops, bars, restaurants and more.

How to apply:

Send us your application together with CV and other information that states how perfect you are for this job via this link: https://bit.ly/3t0srjr We'd love to get your application as soon as possible since we tend to fill vacancies as soon as we find the right person.

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