(Неактивен) - REMOTE E-COMMERCE CUSTOMER SUPPORT REPRESENTATIVE
Детали за огласот
We are looking for an experience E-commerce Customer Support Representative who English language skills are at native level.
What We Need
We are seeking an Ecommerce Customer Support Representative with Advanced/Excellent English to work remotely Key responsibilities will include: Must have knowledge of Amazon or E-commerce, with emphasis of customer service With a background in handling Inbound/Outbound calls/emails/live chats Excellent Communication Skills and Common SenseWhat We’re Looking For
Time commitment 40+ hours per week Monday – Friday from 3:00 PM - 11:00 PM 100% focused on our business while working; no side jobs Skills and Technical Knowledge Advanced English Speaking and Writing skills Ability to analyze reports and data from our various software programs Very savvy with current computer technology Can work independently while still meeting tight timelines Strong problem solver who takes personal initiative to find creative solutions and identify new opportunities “Big Picture” thinking – ability to see several moves ahead of current position and anticipate issues before they become full blown problemsPersonality & Approach to Work Incredibly organized and detailed Outstanding communicator VERY proactive thinker Receptive to constructive criticism Problem solver
Technology and Communication
Communication – Slack and Email Document Management – Google Docs & Microsoft Office File Management – Google Docs and Dropbox LiveChat Salesforce