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(Неактивен) - OPEN POSITIONS FOR GERMAN SPEAKING CUSTOMER SERVICE AGENTS (EU / NON EU) - ATHENS, GREECE

Детали за огласот

OPEN POSITIONS for GERMAN SPEAKING CUSTOMER SERVICE AGENTS (EU / Non EU) - Athens, Greece

Projects : Audi, Facebook, Volkswagen and PhilipsSalary : 1250,- p.m gross + double salary twice a year + free lunch at work + 300 Euro per month for housing + 100 Euro per month for relocation.

Non EU candidates can apply as well.

Type of contract: One year contract, with the possibility of permanent contract after one year.

Period: Minimum of 4 months

Relocation package: Booked flight ticket + 2 weeks free hotel at arrival, Pick up from Airport and support with finding a permanent place.

About the clientWe are the worldwide leader in outsourced omnichannel customer experience management. We connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.

Job description:Handling incoming calls, chats and emails in the German language providing high quality customer service in a professional and efficient manner. Assisting customers by providing adequate solutions based on the processes and guidelines, collecting necessary information and offering relative answers assuring to live up to the best standards and achieving the targets and key performance indicators.

Requirements:Fluency in German and good command of English.Confidence, professionalism, commitment.Excellent communication skills.Time keeping and ability to work in a rotating/night shifts.Adaptation to customers’ needs and high attention to details.Active listening skills.Good technical skills.

Offer:Excellent monthly salary (more than twice the average Greek salary)International, multicultural modern working environmentCareer development opportunitiesExtra Payment for Overtime, Sundays and Greek Holidays (75 %)Extra Payment for night shifts (25%)Bonus for referring new colleaguesMonthly performance BonusA loyalty monthly bonus in Meal vouchers for a full yearGreat relocation package: Airplane Ticket/ Transportation from Airport/ 2 Weeks Free AccommodationVISA Support for Non EU candidatesSpecial Discounts &Offers for all employeesPaid training using the latest technologyOngoing IT and Soft skills training provided by our specialists keeping you updated2 Extra salaries per year ( Christmas / Easter- Summer)On-site canteenCasual dress codeIn-House doctor and examination centerFree Greek coursesEmployee Relations team to help new hires integrate in the Greek lifestyle and cultureInteractive activities within a fun team: team-building, excursions, themed parties, sport events, talent pageants and many other activities.

If you are motivated to work and willing to relocate, please send us your CV in English and German as well: candidates@positionsabroad.com