Вработи се | Bulgarian speaking customer service agents - Athens, Greece | Positions Abroad | Разни области

Детали за огласот

Positions AbroadБугарија
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Код на огласотTGKIOIN

(Неактивен) - BULGARIAN SPEAKING CUSTOMER SERVICE AGENTS - ATHENS, GREECE

Детали за огласот

Languages: Bulgarian

Projects : Audi, Facebook, Volkswagen and Microsoft and Philips

Salary : 1000,- p.m gross + double salary twice a year + free lunch at work

Type of contract: One year contract, with the possibility of permanent contract after one year.

Period: Minimum of 4 months

Relocation package: Booked flight ticket + 2 weeks free hotel at arrival, Pick up from Airport and support with finding a permanent place.

About the client

We are the worldwide leader in outsourced omnichannel customer experience management. We connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.

Job description:

Handling incoming calls, chats and emails in the German language providing high quality customer service in a professional and efficient manner. Assisting customers by providing adequate solutions based on the processes and guidelines, collecting necessary information and offering relative answers assuring to live up to the best standards and achieving the targets and key performance indicators.

Requirements:

Fluency in Bulgarian and good command of English.

Confidence, professionalism, commitment.

Excellent communication skills.

Time keeping and ability to work in a rotating/night shifts.

Adaptation to customers’ needs and high attention to details.

Active listening skills.

Good technical skills.

Offer:

Excellent monthly salary (more than twice the average Greek salary)

International, multicultural modern working environment

Career development opportunities